They (USBA) show excellent care and concern for me. They are very knowledgeable and pleasant. Their service is impeccable. They just always offer me impeccable service.
Friendly people – good to deal with. USBA is the Life Insurance analogue to USAA, in my humble opinion.
I greatly appreciate the outstanding service I have received from USBA. Keep up the service and high standards that you have set since I have been a member.
My husband and I decided to buy your life insurance because you had the best rates around. The policy was well written and generous with the Two for One deal we bought. Thank you for the good work and the knowledgeable staff!
I purchased life insurance with USBA many years ago because my husband had a policy with USBA. We were a young couple on active duty in the Army and the policies were a great value. We have been thoroughly satisfied and secure that if something happened to either one of us that we could call USBA and everything would be taken care of. USBA to me stands out as a superior professional organization.
Now-a-days it is hard to find a nonprofit set up like USBA. It is really important to me and they still offered a really great product.
I decided [to get USBA life insurance] because at the time it was just myself and my son. The insurance was a very good rate for the polices. It has been so good knowing that I have had this policy. USBA has been great as a whole. The times that I have had issues, customer service was very helpful. No matter what it was they showed a genuine concern.
USBA has always been extremely informative and courteous. My wife feels the same. There is some sort of bond between military personnel and USBA. USBA just goes above and beyond, always.
During the stressful time and aftermath of my son’s death, I was extremely grateful to get immediate responses to all my emails and polite service. Being in the customer service field myself, I know it is annoying to continuously see a certain name pop up time after time on emails. But your employee helped me out every time and everything she said would happen happened.
USBA was recommended by my former SGM who decided USBA was the best plan for him. USBA is veteran-oriented and I’ve already introduced the plan to my nephews. I urged them to make the SGLI switch to USBA for the best benefits. My policy is flexible and easy to read and understand.
If you were any more polite or helpful, I’d call you Mom and Dad.
The reality and the financial obligations that follow are unbelievably hard to deal with during a very emotional time. USBA’s ability to react quickly and then issue the funds is deeply appreciated. The ability to settle family financial obligations quickly made that aspect less stressful.
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